ASG-SYKES DRIVER

In this lesson, we show you how to download the app with your smartphone and how to get your TowSoft User ID.

In this lesson, we go through everything you see on the dashboard (home screen) of the mobile app.

In this lesson, we take a look at the permissions that are required by the iOS app to ensure its proper functioning.

In this lesson, we demonstrate how you will receive a call and how you can accept the call.

In this lesson, we demonstrate how to change your availability status (time punching) inside the mobile app.

In this lesson, we take a look at the permissions that are required by the iOS app to ensure its proper functioning.

In this lesson, we take a look at the permissions that are required by the Android app to ensure its proper functioning.

In this lesson, we go over the list of scheduled calls and the actions that are possible from this window.

In this lesson, we go over the list of calls on standby and the actions that are possible in this window.

In this lesson, we go over the list of ongoing calls and the actions that are possible from this window.

In this lesson, we go over the list of completed calls and the actions that are possible in this window.

In this lesson, we will go over the intervention tab in the call card.

In this lesson, we give you an overview of the client tab in the call card.

In this lesson, we take you through the vehicle tab in the call card.

In this lesson, we go over all the options in the actions menu.

In this lesson, we show you how to report your pauses with the mobile app.

In this lesson, we show you how to report your call advancement steps properly in the mobile app.

In this lesson, we show you how to collect disclaimers in the mobile app.

In this lesson, we show you how to take pictures of your calls in the mobile app.

In this lesson, we show you how to add relevant notes to a call in the mobile app.