DISPATCH

Learn how to enable and use subcontracting in TowSoft

Overview of quote creation and customer acceptance

In this lesson, we will detail all the sections as well as the different fields of the call creation form.

How to configure payment links with the 3DS system.

In this lesson, we explain the coverage feature which allows to automatically split the invoice when a max. coverage is reached on a call.

In this lesson, we explain how to duplicate a call from the list of calls in the "Standby", "Scheduled" or "Ongoing" status.

In this lesson, we go over the Ongoing calls screen in the desktop version of the software and the actions that can be performed from there.

In this lesson, we go over the Standby calls screen in the desktop version of the software and the actions that can be performed from there.

In this lesson, we go over all the sections and buttons of the call details screen.

In this lesson, we go over the Scheduled calls screen in the desktop version of the software and the actions that can be performed from there.

In this lesson, we will cover the function of scheduled dispatches in TowSoft.

In this lesson, we show you a more convenient way to view your Standby and Scheduled Calls

In this lesson, we demonstrate which options need to be changed in the TowSoft system in order to switch specific users to TS4.

In this lesson, we go through everything you see on the dashboard (home screen) of the TS4 mobile app.

In this lesson, we show you how to get your application user ID in order to activate the TS4 mobile application on your smartphone.

In this lesson, we show you how to configure services to make them available for quick calls in the TS4 mobile app.

In this lesson, we show you how to set up quick messages so that they are available to all of your users in TowSoft Messenger.

In this lesson, we demonstrate how to manage your time stamp (punch) status inside the TS4 mobile app.

In this lesson, we show you a way to check the availability of your staff through TS4 and change their status as needed.

In this lesson, we take a look at the list of orders and the actions that are possible in this window.

In this lesson, we go over the list of calls on standby and the actions that are possible in this window.

In this lesson, we go over the list of calls on standby and the actions that are possible in this window.

In this lesson, we go over the list of scheduled calls and actions that are possible in this window.

In this lesson, we take a look at the list of ongoing calls and the actions that are possible from this window.

In this lesson, we go over the list of completed calls and the actions that are possible in this window.