As you can see, the TowSoft development team designed the dashboard of the TS4 mobile app with one thing in mind: keeping things simple.

If you are an experienced tow truck operator, there are several terms that you will be already familiar with, but if not, here is a complete overview of what you will find on this screen.

Menu

In the upper left corner of your smartphone screen, to the left of the TowSoft logo, you will find an icon allowing you, at any time, to display the sliding administrative menu. It is in this menu that you can perform actions of a more administrative nature (type “Overview of the administrative menu” in the search bar to better understand it).

Messaging

The first of the 3 buttons located in the upper right corner is an access to your messaging system. As a dispatch or administrator, you will be able to keep the communication open with everyone from your team inside TowSoft, thanks to its messenger feature. The number in the red circle on this button indicates the number of messages that you have not yet seen..

Notifications

The second of the 3 buttons at the top right corner represents your notifications. The type of notifications you receive having been configured beforehand by the administrator, you will see here everything you need to be informed about.

User Preferences

The third of the 3 buttons in the upper right corner, the one with your initials inside, represents your preferences. From there, you can change your availability status (on duty, standby, or off duty) and other options related to your usage preferences within the app.

Views (team or user)

Under the 3 buttons discussed above, you have two icons. The first is of a single person, the second is a group of 3. The icon that appears in orange represents the view that is displayed for your home screen. If the single person icon is orange, then you see the calls that are specifically associated to your user. If it is the other icon that is in orange, you will see all the orders and calls  associated with your team.

Orders

Represents incoming orders from client accounts/insurers..

Scheduled calls

Represents calls to be executed at a later date than the current day (tomorrow or later) that have not yet been dispatched. Trucks and, if applicable, trailers to be used for these calls have been reserved.

To Dispatch

Represents calls for the current day that have not yet been dispatched.

Operator Standby

Represents calls for the current day that have been dispatched, but have not yet been accepted by the operators.

Ongoing

Represents the total calls that have been dispatched and accepted for the current day and that are not yet completed.

Completed

Represents the calls that have been completed during the current day..

Take call

Quick access to create a new call.