In this lesson, we show you how you will receive calls from roadside assistance companies and how to accept or refuse them.

In this lesson, we go over the table of Orders in the backoffice version of the software and the actions that are possible from this window

In this lesson, we take a look at the list of orders and the actions that are possible in this window.

- In this lesson, we present the different roles that admins can attribute to users in the TowSoft system.

In this lesson, we go over the list of Standby calls in the backoffice version of the software and the actions that are possible from this window

In this lesson, we go through everything you see on the dashboard (home screen) of the mobile app.

In this lesson, we go over the list of calls on standby and the actions that are possible in this window.

In this lesson, we go over the list of scheduled calls and actions that are possible in this window.

In this lesson, we take a look at the list of calls to dispatch and the actions that are possible in this window.

In this lesson, we show you how to manage your users in TowSoft.

In this lesson, we go over the list of Ongoing calls in the desktop version of the software and the actions that are possible from this screen.

In this lesson, we take a look at the different options you have for dispatching a call.

In this lesson, we take a look at the different options in the navigation menu.

In this lesson, we show you where to find user IDs in order to activate the mobile application on users’ smartphones.

In this lesson, we demonstrate how to change your availability status (time punching) inside the mobile app.

In this lesson, we show you how to set up quick messages so that they are available to all of your users in TowSoft Messenger.

In this lesson, we go over all the sections and buttons of the call details screen.

In this lesson, we show you how to change the operator for your ongoing calls in the mobile application.

In this lesson, we take a look at the list of ongoing calls and the actions that are possible from this window.

In this lesson, we show you how you will receive calls from SYKES and how to accept or refuse them.

In this lesson, we show you how to dispatch a call to an operator from TowSoft backoffice

In this lesson, we show you how to enable new call alerts for dispatchers and choose how they will be notified

In this lesson, we show you how you can check who among your staff members are available and how you can change their availability status.

In this lesson, we go over the list of completed calls and the actions that are possible in this window.

In this lesson, we explain what is the E-Dispatch and how you can manage it.

In this lesson, we show you how to manage your trucks in TowSoft.

In this lesson, we show you how you will receive calls from roadside assistance companies and how to accept or refuse them.

In this lesson, we go over the table of Orders in the backoffice version of the software and the actions that are possible from this window

In this lesson, we go over the list of Standby calls in the backoffice version of the software and the actions that are possible from this window

In this lesson, we go over the list of Ongoing calls in the desktop version of the software and the actions that are possible from this screen.

In this lesson, we go over all the sections and buttons of the call details screen.

In this lesson, we show you how you will receive calls from SYKES and how to accept or refuse them.

In this lesson, we show you how to dispatch a call to an operator from TowSoft backoffice

In this lesson, we show you how to manage your trucks in TowSoft.

In this lesson, we demonstrate which options need to be changed in the TowSoft system in order to switch specific users to TS4.

In this lesson, we take a look at the list of orders and the actions that are possible in this window.

In this lesson, we go over the list of calls on standby and the actions that are possible in this window.

In this lesson, we go over the list of scheduled calls and actions that are possible in this window.

In this lesson, we take a look at the list of calls to dispatch and the actions that are possible in this window.

In this lesson, we take a look at the list of ongoing calls and the actions that are possible from this window.

In this lesson, we go over the list of completed calls and the actions that are possible in this window.

In this lesson, we go over all the options in the actions menu.

In this lesson, we show you how to report your breaks with the mobile app.

In this lesson, we show you how to report your call execution steps properly in the TS4 mobile app.

In this lesson, we show you how to collect disclaimers in the TS4 mobile app.

In this lesson, we show you how to take pictures of your calls in the TS4 mobile app.

In this lesson, we show you how to sell parts during a call in the TS4 mobile app.

In this lesson, we show you how to impound a vehicle in the TS4 mobile app.

In this lesson, we show you how to add notes to a call in the TS4 mobile app.

In this lesson, we show you how to send documents (invoices, delivery slips or others) in the TS4 mobile app.

In this lesson, we show you how to change the driver for an ongoing call in the TS4 mobile application.

In this lesson, we explain how to consult and use the GPS tracking report.

In this lesson, we show you how the customizable documents module works.

In this lesson, we provide an overview of the Price change module.